Privacy Policy
Last Updated: 24 December 2024
Introduction
Digital Learning Technologies (Pty) Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.digitallearningtechnologies.com (“the Website”). This policy applies to all users of the Website, and it complies with the relevant data protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”) in South Africa, and the General Data Protection Regulation (“GDPR”) in the European Union (EU), where applicable.
By accessing or using the Website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of personal information in connection with the services we provide through our Website. This includes:
- Personal Identifiable Information (PII): Name, email address, phone number, job title, and company information.
- Technical Data: IP addresses, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our Website, including browsing patterns, page views, and links clicked.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience on the Website. You can choose to accept or reject cookies in your browser settings. For more details, please see our Cookie Policy.
How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide and improve our Website and services.
- To respond to your inquiries and requests.
- To send administrative information, including updates, notifications, and communications about our products or services.
- To process payments or donations (if applicable).
- To ensure the security and performance of the Website.
- To comply with legal obligations, including complying with applicable data protection laws like POPIA and GDPR.
Legal Basis for Processing Personal Data (GDPR)
If you are located in the European Union or European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: Where you have given consent to the processing of your personal data (e.g., for marketing communications).
- Contractual Necessity: Where processing is necessary for the performance of a contract (e.g., to provide services you have requested).
- Legal Obligation: Where processing is necessary to comply with a legal obligation (e.g., for financial or regulatory purposes).
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and freedoms are not overridden.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
Data Sharing and Disclosure
We may share your personal information with third-party service providers who help us operate our Website and provide services to you. These third parties are contractually obligated to protect your data and may not use your information for any other purpose.
We may also disclose your information if required to do so by law, such as in response to a court order or government request, or to protect the rights, property, or safety of Digital Learning Technologies (Pty) Ltd, our users, or others.
Data Transfers
If you are located outside South Africa or the European Union, your personal data may be transferred to and processed in countries that do not have the same data protection laws as your country. We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy, including using appropriate safeguards.
Your Rights
Under the GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of your personal data that we hold.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, particularly in relation to direct marketing.
- Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you may withdraw that consent at any time.
To exercise these rights or if you have any concerns about our data processing practices, please contact us at [Insert Contact Information].
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.
Links to Other Websites
Our Website may contain links to third-party websites that are not controlled or operated by us. This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Last Updated” date.
POPIA Compliance
In compliance with the Protection of Personal Information Act, 2013 (POPIA) in South Africa, Digital Learning Technologies (Pty) Ltd ensures that the personal data we process is done so lawfully, reasonably, and in a transparent manner. We take all reasonable steps to ensure that personal information is accurate, complete, and up to date. If you believe that any information we hold about you is incorrect or needs to be updated, please contact us at the details provided above.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you wish to exercise your rights under applicable data protection laws, please contact us at:
Digital Learning Technologies (Pty) Ltd
975 Sandton Country Club Estate,
222 Bowling Avenue,
Gallo Manor, 2191,
South Africa
Email: info@digitallearningtechnologies.com